FAQs

1) My Groupon code doesn't work.

A. Please make sure you are using the Groupon "Redemption Voucher Code" which is 12 characters.

B. Here's a brief video on how to find your redemption code and complete your purchase: https://www.groupon.com/faq/article/finding-and-using-a-redemption-code?breadcrumbs=1057

C. You can add the Groupon voucher code at the checkout cart.

2) I ordered multiple Groupon codes. How do I apply them for one order?

A. Our current platform doesn't allow us to combine multiple discounts into one order.

B. You would need to do separate orders for each discount code.

C. You can add the Groupon voucher code at the checkout cart.

3) I have yet to receive my order.

A. Because of Covid related shipping and supply chain issues, please expect 1-2 weeks for delivery. We sincerely apologize for this delay and hope your dog enjoys our treats.